FOR THE CMO AND THE EXPERIENCE PROFESSIONAL WHO BOTH WANT THE SAME ANSWER

Every experience produces an emotion whether you planned it or not. This is the book that teaches you to author it

instead of leaving it to chance.

book two - Make them feel that way on purpose

The Industry Bible

Every experience produces an emotion whether you planned it or not. That emotion drives a behavior, and that behavior is either building your business or quietly working against it. Most people in this industry have never been taught the step in between, this book is where that gap closes, backed by the same framework behind CPES and taught through the stories that built it.

Available September 8th.

© 2026 Jenny Howard-Maxwell